Taylor FhuereMay 14, 2024
Called the number to schedule an appointment on 5/1. Lady answered, told her I wanted to add an additional line/head. She scheduled me for about a week in advance for 5/13, figured that was great as most sprinkler companies were scheduling about a month out for this time of year. She confirmed over the phone that 2 guys with a fully equipped van would show up and that the work would be completed the day of the appointment. Said awesome. Well, was mowing my lawn Sunday (yesterday, 5/12) and I ran over a sprinkler head, figured no big deal, we’ll just have them replace it while they’re at it anyways the following day. Guy gets here today to talk with my wife. Said he can do the sprinkler head but it isn’t possible to do the additional line/head and was only here to do a quote on that, and was only here to replace the head. Weird, since you didn’t know about the broken head I had ran over since it just happened yesterday?? Guy clearly just didn’t want to do the work as he also quoted about $250-$300 higher than other quotes I had received for the project. Guy also said “be sure to schedule that appointment for the additional line/head asap as we’re super busy!” Odd, since you were only booked about a week out when others were booked a month or more out. Still charged the “visit fee” of $95, even though he was apparently here to only give us a “free” quote since he never had any intention of doing the originally requested work. Complete and utter waste of time and money
via Google
