Tom O'ConnorJanuary 29, 2017
Couldn't be happier! Dustin and Sheldon run a very reputable company. They listened to our ideas and came up with an amazing plan. They scaled it back when we needed to cut some cost, no problem. Our landscape is the talk of the neighborhood! People stop all the time to say how beautiful it is.
Their crews are very hard working, courteous and incredibly skillful. The artistic hand cutting of the stone work they did on the patio wasn't put onto the bid but they did it because they knew it would really pop!
A few small issues found during the work (which is expected with a large job) were quickly addressed. We had some irrigation issues a few times after the install was complete and Dustin came and took care of it every time, no questions asked. Always answers my text or calls.
Interestingly enough, a few years ago I had them come to our old house to get a bid and they were so busy that they weren't able to get to my job for 6+ months, nor even give me a design for a few months. I have since learned that if you want to hire a good landscaper don't call them in early spring and think you are going to book them. All of them will be booked for the entire summer and then some. Plan ahead and talk to them in the fall or winter for more prompt responses. Furthermore, they now have hired Neil, who is a great designer and allows Dustin and Sheldon to focus on the installation jobs. Their response time has greatly improved. I'm very happy I decided to give them a second chance.
Some people complain their bids are higher than others. That may be true in some cases, but not by that much. You will get a much higher quality job and they aren't going to bait and switch you when something comes up on the job (reasonable cases excepted). Bottom line about hiring a landscaper is, you get what you pay for and landscaping costs more than you may think it should.
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